COVID-19 Updates

COVID-19 Policy

Dear Valued Clients,

If you are unwell, waiting on COVID-19 PCR results or have returned a positive PCR or RAT test, we ask that you please phone the clinic and reschedule your appointment.

Telehealth online video consultations are for clients who are unable to attend the clinic in person for whatever reason.

This method will enable you to have a face to face consultation and allow the therapist to both assess you and observe your movements to get an accurate as possible diagnosis of your condition/progress and provide advice on exercises to help with your recovery.

On the day of your appointment you will be emailed a Zoom link that will connect you to your physiotherapist. All other information will be given to you by our friendly reception team at the time of booking. These consultations can be claimed with some private health insurers beginning April 14 2020.

The Australian Physiotherapy Association has issued a list of participating funds (as at 09/04/20). These include:

Medibank, BUPA, NIB, GMHBA, Australian Unity, HCF, St Lukes, Teachers Health, AHM, Police Health, Health Partners, Defence Health, CUA, CBHS, Mildura Health, Pheonix Health. We advise all clients to check with their individual funds to ensure coverage.

Please call our friendly receptionists on (03) 9639 2286 to make an appointment or discuss your options to assist your return to an injury and pain-free state as quickly as possible.