Covid 19 Update

Covid 19 Update

Dear valued clients, 

These are obviously unprecedented times for all of us and we hope that you all are keeping safe..

We are trying to continue to operate as normal as possible in these uncertain times to ensure the health and recovery of all our valued clients.

We will continue to meet the needs and treat our clients face to face in our rooms with stringent hygiene measures in place to maximise your health security.

Due to financial hardship that many are currently facing within our community, our clinic will now Bulk-Bill ALL patients that are issued with an EPC Plan (those with a chronic medical condition and complex care needs) from their GP for “in clinic” and Telehealth Physiotherapy consultations until 30th September 2020. *excludes Specialist Physiotherapy & must present a valid Medicare card.

Telehealth online video consultations are for clients who are unable to attend the clinic in person for whatever reason. These consultations will be claimable with some private health insurers beginning April 14.

The Australian Physiotherapy Association has issued a list of participating funds (as at 09/04/20). These include:

Medibank, BUPA, NIB, GMHBA, Australian Unity, HCF, St Lukes, Teachers Health, AHM, Police Health, Health Partners, Defence Health, CUA, CBHS, Mildura Health, Pheonix Health. We advise all clients to check with their individual funds to ensure coverage.

Telehealth will involve downloading an app on your phone ( PhysiApp ) or accepting a link through your email to progress to the consultation with your therapist. More information will be issued to you on the day of your consultation.

This method will enable you to have a face to face consultation and allow the therapist to both assess you and observe your movements to get an accurate as possible diagnosis of your condition/progress and provide advice on exercises to help with your recovery.

We are now offering VIRTUAL PILATES classes online via Zoom. Check out the “SERVICES” tab on the home page for more information.

Please call our friendly receptionists on (03) 9639 2286 to make an appointment or discuss your options to assist your return to an injury and pain-free state as quickly as possible